In next Friday's session we will analyse the usual structures used in e-mails, formal letters and faxes, along with the most common expressions used in this type of documents. We will pay special attention to the level of formality, too, and compare different sentences according to the register being used.
Also, we will look at some sample letters and, if we have time, we'll do some extra exercises.
In the second part of the session we will get familiar with the usual expressions used in telephone conversations, and you'll practise some common situations that may come up during a telephone call, and you'll learn how to act properly.
Also, I'll give you some advice on how to behave when talking on the phone, as well as some courtesy forms that you should use, and other expressions that you shouldn't use.
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